Russell has been involved in the Real Estate Industry in the Sarina District for over 25 years and with his wife Wendy, opened an office in Sarina in 1995. In 1999 they joined the First National Real Estate group as Pollock First National which has now evolved to First National Mackay, Sarina & Nebo after expanding to these other locations. Russell is an experienced Auctioneer having learnt his skills many years ago. Apart from property auctions Russell likes to utilise his Auctioneer skills by raising funds for charities and community groups, more than often having a great time in the process. Besides his 4 beautiful grandchildren, Russell’s passion lies with the Collingwood football team. Having given him many years of joy and frustration he still manages to renew his membership each year. An interesting fact is the company name- Bombwood Pty Ltd being a derivative of The Bombers and Collingwood, combining both Wendy and Russell’s ‘teams’. Over the years Russell has given his time to the community having heavy involvement with many local community groups. Rotary Sarina, Sarina Surf Life Saving, Bakers Creek Football, Sarina RSL just to name a few. Under Russell's guidance the First National Mackay, Sarina & Nebo team offer an experience for our clients that is second to none across the entire Mackay & Isaac Regions. Russell and his team make sure their systems and procedures adhere to First National’s ISO level quality assurance processes, designed to guarantee the delivery of our promise - We Put You First.

If it's professional advice you are looking for, then Wendy is the one to talk to. Wendy genuinely believes in the virtues of honesty, integrity and good old fashioned customer service, this combined with an extensive knowledge of real estate legislation and the current market makes Wendy the go to person for when experience counts. These values have translated into a long and successful real estate career over the past 28+ years, proven by the many industry awards Wendy has received over the years in all aspects of the business including sales, property management, commercial and business development. Wendy’s motivation is not only focused on the sale of residential real estate and working closely with her clients but also maximising their sale price or their income through property management. Wendy’s success as an agent is coupled with working with an amazing team of agents, property managers and administrators across First National Mackay, Sarina & Nebo’s three office locations. Having 3 grown children and now 4 grandchildren, Wendy understands family values and loves being a “Granny”. Loving AFL and her beloved Bombers is also important in Wendy’s work / life balance, with the odd camping trip thrown in. Wendy holds the Mackay, Sarina & Nebo communities close to her heart and actively supports a number of sporting clubs, events and organisations across our Region including the Mackay based RACQ CQ Rescue helicopter.

As Russell & Wendy's daughter you might say Real Estate is in Abbey's DNA, or at least growing up around the office her career path was inevitable. Officially joining the Team at Sarina in 2003 on reception, Abbey has furthered her career through the Industry. Now as the Senior Property Manager, Abbey is responsible for ensuring our entire property management department runs flawlessly, while managing her own portfolio of properties. Abbey oversees the running of the Property Management department as a whole and also assists with management of the Trust account. RENTAL SUCCESS: Property management is much more than just collecting rent. While our Agency is competitive, we absolutely do not compromise on our training, systems, equipment, technology and standards that enable us to ensure that our landlords are getting quality tenants, timely rental payments and minimal vacancies. Furthermore, we adhere to First National’s ISO level quality assurance processes, designed to guarantee the delivery of our promise - We Put You First. Meet Abbey... 1. Tell me what your job is without telling me what your job is: - Negotiator 2. What's the best thing about being part of the FNMSN Team? - How it is our own little family and Fat Food Fridays. 3. What's in your coffee? - Not enough caffeine. 4. Website you visit the most? - Amazon. 5. What did you dream you would be as a grown up when you were a kid? - A Vet.

As your real estate partner, Daniel combines his local knowledge and genuine dedication to deliver a client-centred approach. His commitment to excellence, combined with a deep understanding of the Mackay community, ensures that you receive top-notch service and guidance throughout your real estate journey. Daniel’s passions away from work revolves around quality time spent with his family. Whether it’s supporting his son playing local sport, taking him out (with Mel of course!) exploring our beautiful region or sitting down together to watch Collingwood in action, it’s family that makes Daniel tick.

Melany's prior experience in health and education has shaped her approach, emphasizing respectful and collaborative communication, practicality, and proactive customer service. As someone strongly connected to Mackay, Melany understands the unique dynamics of the local property market. She brings a consistent and energetic approach to her work, aligning with our sales team's commitment to providing ongoing support throughout the property sales process, with the goal of achieving positive outcomes for our clients. A family-oriented adventurer, Melany is passionate about connecting people to their dream homes while enjoying life's adventures with her own family. When she's not assisting clients, you can find her exploring the region with her family, cheering on Collingwood, or lounging on the beach with her dogs. Melany is also actively involved in coaching her son’s sporting endeavors, along with junior and senior netball, which she loves. Her favourite food is ice cream, and her favourite pastime is overseas travel with her family.

Kate is a lifetime Sarina local with an extensive knowledge of the local and surrounding area. Kate has worked in Real Estate for more than 25 years across all aspects of the industry including Property Management, Sales and Administration. Kate is our Sales Manager and offers support to our Sales Team across all 3 offices, providing our clients with a professional and positive experience through buying and selling their property. Kate is an avid supporter and volunteer of local Community groups and charity organisations including Sarina Netball, Variety Queensland and the Cancer Council's Relay for Life. Meet Kate... 1. Tell me what your job is without telling me what your job is: - Like a sales agent but without the five star reviews. 2. What's the best thing about being part of the FNMSN Team? - I'd describe us more as a family than a team, the support and friendship makes coming to work enjoyable and sharing an office with Abbey is just the icing on the work cake :) 3. What's in your coffee? - Ambition. 4. Website you visit the most? - Google, it's my go to when someone in the office has a 'technical issue' that needs fixing but isn't major enough to call in the actual experts. 5. What did you dream you would be as a grown up when you were a kid? - I wanted to be a Travel Agent, here though I help people stay organised and get to travel to Mackay office once a week so sort of the same thing?

Having lived and worked in Sarina for over 28 years, Coby is a familiar face in the local Community. Coby joined the First National team in 2020 to support the Sales Team administratively working behind the scenes to ensure a smooth process from list to sell. Coby's experience of working in a fast paced environment means our Property Consultants can give our clients their undivided attention and guarantee of Quality Assurance knowing that the paperwork is efficiently under control. When she's not at work you'll find Coby enjoying a good Horror movie or baking up some yummies to share around the office. Meet Coby... 1. Tell me what your job is without telling me what your job is: - I assist people to change or obtain their own piece of the Australian Dream. 2. What's the best thing about being part of the FNMSN Team? - Everything!! Especially the laughs! 3. What's in your coffee? - Milk, joy and happiness. 4. Website you visit the most? - EBay. 5. What did you dream you would be as a grown up when you were a kid? - A Singer.

Kirstie Hirst is a true local, born and bred in Mackay. Joining the First National family in early 2022, Kirstie achieved her Real Estate Registration Certificate after just 3 short months of being in the industry and is now working towards her Certificate IV in Real Estate. Kirstie is our front of office administrator in Mackay, she supports our entire team both in Sales Administration and Property Management. Having previously worked as an Early Childhood Educator, Kirstie's exceptional organizational skills and efficiency ensures our Mackay office runs smoothly in every Department. When she isn't at work Kirstie enjoys the time exploring Mackay with her young family. Meet Kirstie... 1. Tell me what your job is without telling me what your job is: - Communication operations and advocator of common sense. 2. What's the best thing about being part of the FNMSN Team? - It’s like a home away from home. I was welcomed with open arms as soon as I started. 3. What's in your coffee? - Milk & 2 sugars (plus hazelnut syrup if I’m feeling fancy). 4. Website you visit the most? - Would have to be Facebook (unfortunately) 5. What did you dream you would be as a grown up when you were a kid? An early childhood educator – which I did for 6.5 years.

Sheree began her Real Estate journey in 2014 in a reception role where she directly assisted the Property Management team, so it was only natural, after just 12 months in the industry, that she progressed her career to become a Property Manager. Delivering the best possible service to both Landlords and Tenants is paramount to Sheree, which is why she keeps her skills up to date with constant training and hands on experience in all aspects of Property Management. These skills and the support of the First National Mackay, Sarina & Nebo team are just part of what assures Sheree's clients they will always get the best from her. Sheree enjoys the every day challenges and responsibilities that come with the role of a Property Manager, she looks forward to continuing to build her career with First National. Meet Sheree... 1. Tell me what your job is without telling me what your job is: - "It's cleaner now than when I moved in". 2. What's the best thing about being part of the FNMSN Team? - Although we are colleagues, we are also friends. Some (most) of the conversations make for some fun days. These is also always support from someone in the office whenever it is needed. 3. What's in your coffee? - Vanilla and milk. 4. Website you visit the most? - Besides Facebook and Instagram it would have to be Pinterest at the moment for wedding ideas. 5. What did you dream you would be as a grown up when you were a kid? - Last known memory was a Marine Biologist but quickly realised I get sea sick so probably wasn't going to go anywhere HAHA!!

Originally from Victoria, Kristy moved to the Mackay region in 2005 and fell in love with the warm weather and has since made Mackay her home. After more than 13 years of working in the Real Estate industry, specialising in Property Management in the Mackay Region, Kristy still enjoys the everyday challenges that her position presents. Bringing a fresh enthusiastic approach to her role, with clear communication and great local knowledge Kristy delivers a high level of experience in current legislation to our clients with the guarantee that their investment and tenancy is managed for the highest return and fairest outcomes. Meet Kristy... 1. Tell me what you do without telling me what you do: - House match-maker. 2. What's the best thing about being part of the FNMSN Team? - Being able to work for a locally owned family business, yet still being part of a larger group. 3. What's in your coffee? - Fun fact: I had never tasted coffee until just over a year ago. 4. Website you visit the most? - Google. 5. What did you dream you would be as a grown up when you were a kid? - A Veterinarian.

Michelle began her Real Estate career in 2011 and on moving back to her hometown of Mackay after 30 years away, Michelle joined our Mackay office with her extensive knowledge in the Property Management sector and a renewed love for the local community. Having been both a Landlord and a Tenant herself, Michelle brings her life experience of both to her role as a Property Manager and provides a professional service from a personal point of view. Meet Michelle... 1. Tell me what your job is without telling me what your job is: - Go between owner and tenant. 2. What's the best thing about being part of the FNMSN Team? - Support from everyone. 3. What's in your coffee? - I don't drink coffee. 4. Website you visit the most? - Facebook. 5. What did you dream you would be as a grown up when you were a kid? - A Teacher.

With over 28 years of industry experience, Tara has worked in Property Management in the Mackay and surrounding districts. The majority of Tara's Real Estate career has been spent in managing Residential investment portfolios and Property Management Departments. In recent years Tara has had the opportunity to branch into the world of Commercial Property Management. Based in our Mackay office, Tara manages a portfolio of Residential, Commercial and Retail premises across the Region. Meeting new people, seeing various styles of homes and taking on new managements are what Tara loves about the job. Meet Tara... 1. Tell me what your job is without telling me what your job is: - Communicating sandwich meat. 2. What's the best thing about being part of the FNMSN Team? - That I'm able to deal in the areas of both Residential and Commercial. 3. What's in your coffee? - Dirty chai with an extra shot of coffee. 4. Website you visit the most? - Bunnings. 5. What did you dream you would be as a grown up when you were a kid? - Forensic Scientist.